Please contact our Hotline/ Customer Service 1900 2055 immediately for assistance. Be sure to provide us your account number, transaction ID, and transaction amount shown on the transaction screen.
From the "Transactions history" screen, you can search by keyword or filter the transaction's type or date.
Yes. You can do it 24/7.
From the Übank app, you can make fund transfer to:
1. Internal ÜBank's account number/ phone number
2. Other bank's account number/ card number which connected Napas
To find the nearest VPBank's branches, please follow these steps:
Step 1: Log in to the Übank app.
Step 2: From the Home screen, choose "Transaction," then select "Find Cash-in."
Step 3: In the Cash-In screen, you can filter VPBank locations due to your demand.
Step 4: Select and get the direction.
You can withdraw money from your Übank account via 2 channels:
1. VPBank's ATMs
2. Other ATMs which connected Mastercard
- To request account statement without stamp: Log in to Übank app > At the homepage, scroll down to bottom of transaction history and select "All transactions" > Select "Statement" > Enter the statement period you want to check
- To request account statement with VPBank stamp: Call hotline 1900 2055 to request statement printing. Call Center will receive the request and send the statement to the requested address after 3-5 working days.