Frequently Asked Questions

Back Transaction management
1. What should I do if my transaction is not completed, but the account still gets deduction?
2. How can I search for a specific transaction in the past?
4. From the Übank app, which channels can I make fund transfer?
5. Where can I find VPBank's branches to deposit cash into my Übank account?
6. How can I withdraw money from my Übank account?
7. How to request Übank account statement?